Yes: RND Technology provides Savant system service and reprogramming for existing installations across Katy, West Houston, and the greater Houston metro. If your scenes have stopped running the way they used to, RND can assess the system — including one installed by another company — and reprogram it rather than replace it.
Fixing broken Savant scenes usually starts with an assessment of the Host software, the network, and the devices already connected to the system — lighting, shading, audio and video, and security. From there, the programming behind the scenes, keypads, and the app is rebuilt around how the household actually uses the home today.
Because a Savant system is built around a network of connected devices rather than a single remote, much of a service visit happens behind the scenes. Wiring, speakers, shades, and other hardware already in place can often stay; what changes is the programming tying it all together.
A Savant system does not have to have been installed by RND for RND to work on it. RND takes the same approach here as it does with a Control4 system it did not originally install: an assessment of what is on site, what is still supported, and what the household wants the system to do — and reprogramming it from there.
Common signs are scenes that used to run reliably and now do not, a remote or touchscreen that has stopped responding the way it used to, or an app that keeps disconnecting from the system. An assessment of the Host software, the network, and the devices on the system will tell you whether it needs reprogramming or a service visit.
Yes. RND takes the same approach with a Savant system as it does with a Control4 system it did not originally install: an assessment of what is on site, what is still supported, and what the household wants the system to do, followed by reprogramming rather than a full replacement.
Not necessarily. Much of a service visit is reprogramming, rebuilding the scenes and logic behind the remote or app rather than swapping hardware. Some older components may need replacing if they are no longer supported, but wiring, speakers, shades, and other hardware already in place are often reused.
RND Technology serves Katy, West Houston, and the greater Houston metro.
Begin a consultation. A senior member of the firm will ask about the current system and the house before recommending an assessment.
(281) 712-2329 · 1718 N Fry Rd, Ste 200, Houston, TX 77084